Software Engineer, Documentation Platform

Software Engineer, Documentation Platform

Location: Exton, PA or Philadelphia (Hybrid, 3 times a week, in-office)

Position Summary:

Bentley's documentation platform, docs.bentley.com, helps engineers and infrastructure professionals around the world learn, discover, and get value from Bentley software. We're building a modern platform that combines web technologies, automation, search, and AI-assisted experiences to help users find answers faster and be more productive.

We're looking for a Software Engineer to help own and evolve this platform. This hands-on role is ideal for a versatile engineer who enjoys working across web development, platform engineering, automation and DevOps. You'll build and maintain customer-facing experiences, integrate cloud-hosted services and APIs, automate delivery pipelines and partner with teams across Bentley to improve how technical content is created, published and consumed.

Why Join Us?

- Own and influence a highly visible customer-facing platform used around the globe.
- Work across the full technology stack, from frontend experiences to cloud services and DevOps automation.
- Help shape modern search and AI-powered documentation experiences.
- Partner with engineering teams across Bentley and influence platform standards at scale.
- Solve challenging technical problems that directly improve customer success.

Responsibilities:

- Help drive the technical roadmap for Bentley's documentation platform.
- Build, maintain, and enhance a production web platform using JavaScript/TypeScript, HTML, CSS, and Python.
- Develop frontend integrations and interactive user experiences.
- Integrate cloud-hosted services and REST APIs supporting search, discovery, and AI-powered experiences.
- Debug issues that span frontend applications, APIs, backend services, and infrastructure.
- Own and improve Azure DevOps pipelines used to build, validate, and publish documentation.
- Create and maintain automation using Python, PowerShell, and related tooling.
- Improve platform performance, reliability, observability, and release processes.
- Partner with product and platform teams to integrate documentation into build and release workflows.
- Provide tooling, guidance, and technical expertise to help teams publish documentation consistently and efficiently.
- Collaborate with documentation leadership, Release Services, and infrastructure teams to evolve the platform and its capabilities.

Qualifications:

- Bachelor’s degree or equivalent experience in Computer Science or a related field.
- 2+ years of hands-on experience in software development.

- Experience with JavaScript/TypeScript, HTML, and CSS in production web applications.
- Experience with backend development or automation using Python.
- Comfortable working across frontend, backend, and automation codebases.
- Experience with CI/CD pipelines, preferably Azure DevOps.
- Strong scripting and automation skills (PowerShell experience preferred).
- Practical understanding of build, deploy, and release workflows.
- Experience integrating REST APIs into web applications.
- Familiarity with cloud-hosted services and APIs; AWS experience is a plus.
- Ability to troubleshoot issues that span applications, APIs, infrastructure, and deployment pipelines.
- Experience with Git or other distributed version control systems.
- This role does not require travel.
- Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

What will make you stand out:

- Experience owning or maintaining a public‑facing website or platform.

- Experience extending or maintaining open source or internal development tooling.
- Familiarity with content publishing systems or static‑site generation.

- Exposure to search, chat, or AI‑assisted user experiences.

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This is a Hybrid role.


What We Offer:

- Step into a collaborative work environment where ideas flourish, and teamwork propels us forward towards shared success.
- An attractive salary and benefits package.
- Bentley Impact Day: take a day off from work to volunteer with an organization of your choice.
- Celebrate milestone achievements and moments that matter through our colleague recognition award programs and our Bentley Achievers platform.
- A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
- Be part of a company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.

Who We Are:

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.

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