Planning Coordinator II

At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services.

Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.

Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day.

Summary

The Planning Coordinator works with the Sales & Commercial groups, Operations, external vendors and customers to execute sales orders and ensure efficient delivery by handling requests for quotes, collections of sales orders, planning and scheduling of sales order execution and coordinating logistics and resources.

Duties and Responsibilities

To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.

Interacts with existing and potential customers to facilitate quote requests and sales orders

Supports internal stakeholders, including commercial, repair and GMO teams on project planning

Confirms and processes incoming sales orders from commercial group and customer portals

Communicates delivery windows with shops and external customers and/or locations

Implements orders into production schedule based on requested delivery, including scheduling trucks and railcars with local shops as needed

Provides support on order delays, including recovery or alternate options, and adjust deliveries as required.

Maintains and processes accurate core transactions and reports to customers on core inventory levels

Generates reports for management and production use and support in physical inventory counts

Works with billing groups as needed to ensure timely collection of sales orders

Provides support for CID requests or other customer inquiries

Qualifications

The following generally describes requirements to successfully perform the assigned duties.

Minimum Qualifications

Ability to work both alone and in a team environment

Ability to document records accurately under tight timeframes

Ability to solve problems and report information in a timely manner

Proficient in computer applications including Microsoft Word, Excel, Dynamics and Outlook

Preferred Qualifications

High School Diploma or equivalent

Two years + experience within Customer Service and material tracking in a manufacturing environment

Work Environment and Physical Requirements

Work Environment

The physical environment requires the employee to work in hot and cold environments, in and out of the weather, work safely around heavy equipment and on top of and under railcars, as well as around railroad tracks. Employees are required to use personal protective equipment such as steel toe boots, hard hat, hearing protection, safety glasses, welding and grinding shields, etc. or as environmental conditions dictate.

Physical Activities and Requirements

Frequency Key

Not Applicable: Activity is not applicable to this occupation

Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)

Frequently: Occupation requires this activity from 33% - 66% of the time (2.5- 5.5+ hours/day)

Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)

Working Postures

Sit: Constantly

Stand: Constantly

Walk: Occasionally

Bend: Occasionally

Kneel/Squat: Occasionally

Crawl: Not Applicable

Climb: Not Applicable

Reach Forward: Occasionally

Reach Upward: Occasionally

Handling/Fingering: Frequently

Lift / Carry Requirements

5-10 lbs: Frequently

10-25 lbs: Occasionally

25-50 lbs: Occasionally

50-75 lbs: Not Applicable

75+ lbs: Not Applicable

Push / Pull Requirements

Up to 10 lbs: Occasionally

10-25 lbs: Occasionally

25-50 lbs: Occasionally

50-75 lbs: Not Applicable

75+ lbs: Not Applicable

EOE including Vet/Disability

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