Information Systems Specialist (SAP Service Parts Planning)

Career Area:
Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who care not just about the work we do – but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence.

As an Information Systems Specialist, you will be responsible for leading the design and delivery of SAP Service Parts Planning (SPP) solutions that support Caterpillar’s global parts distribution network. You will partner with business and technical teams to translate service parts planning needs into scalable solutions across demand management, forecasting, inventory planning, distribution requirements planning, and deployment. You will also play a key role in the transformation to SAP S/4HANA extended Service Parts Planning (eSPP), helping modernize capabilities, deliver system enhancements, coordinate testing and releases, and ensure solutions achieve meaningful business outcomes.

Additional Information:

- This role is located in Morton IL and does not offer relocation or sponsorship.
- This role is 1st shift, Monday – Friday.
- This role is 100% on-site with no opportunity for hybrid or remote schedules.
- This role requires up to 5% domestic and/or international travel.

What You Will Do:

- Lead SAP Service Parts Planning (SPP) enhancements and strategic projects from initial requirements through solution design, testing, deployment, and post-release support.

- Partner with business and technical teams to understand service parts planning needs and translate them into scalable SAP solutions.

- Design and enhance solutions supporting demand management, forecasting, inventory planning, distribution requirements planning (DRP), deployment, and parts supersession.

- Play a key role in the transformation from SAP SCM SPP to S/4HANA extended Service Parts Planning (eSPP), including fit-gap analysis, migration planning, testing, and cutover activities.

- Identify opportunities to leverage standard SAP capabilities, simplify existing customizations, and support a sustainable clean-core S/4HANA environment.

- Provide technical and functional leadership across SAP SPP and integrated systems, including gATP, ECC, and EWM, while partnering with development and integration teams.

- Lead testing, release readiness, and production deployment activities to ensure solutions meet business, performance, security, and operational requirements.

- Evaluate emerging eSPP capabilities, including advanced forecasting, predictive lead times, and inventory optimization, and help determine opportunities for business adoption.

- Lead resolution of complex planning, integration, and business-process issues and provide support during critical releases or production events.

- Maintain solution documentation, support user adoption, and continuously improve processes based on business outcomes and system performance.

What You Have (Basic Requirements):

- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

- Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.

- Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

- System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.

What Will Set You Apart (Top Candidates Will Have):

- Extensive experience with SAP supply chain solutions, including systems analysis, solution design, and enterprise application delivery.
- Deep expertise in SAP Service Parts Planning (SPP), including demand management, forecasting (DFIP), distribution requirements planning (DRP), and deployment.
- Experience supporting SAP S/4HANA transformations or migrations, including fit-gap analysis, data migration, custom code remediation, testing, and cutover planning.
- Experience with SAP S/4HANA extended Service Parts Planning (eSPP) or similar service parts planning transformations.
- Strong knowledge of ABAP, BAdIs, user exits, CIF, IDocs, APIs, and SAP integrations, with the ability to evaluate designs and troubleshoot complex solutions.
- Experience leading large, cross-functional SAP projects and enhancements from requirements and design through testing, deployment, and production support.
- Experience with service parts or aftermarket supply chains, particularly inventory planning, replenishment, forecasting, or global parts distribution.
- Familiarity with complementary SAP technologies such as gATP/aATP, EWM, BTP, or Fiori.
- Relevant SAP certifications, such as SAP S/4HANA Supply Chain or SAP SCM.
- Strong communication and stakeholder-management skills, with the ability to translate complex technical concepts for both business and technical audiences.

What You Will Get:

This is Caterpillar – creating and delivering world-class components and solutions superior to the competition. Learn more about The Caterpillar Experience and why It's More Than a Job, it's a Career at Caterpillar.

Learn more about what happens inside Caterpillar’s Product Support & Logistics Division (PSLD).

About Caterpillar:

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

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Summary Pay Range:

$128,470.00 - $208,770.00