Liaison

Career Area:
Operations

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).

We’re committed to our customers, who build a better world with our products, services, and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.

Through it all, we are one team – creating and delivering world-class components and solutions superior to the competition.

As a Team Lead at Caterpillar Inc., you will assist the manager in leading team members, coordinating and delegating workflow and overseeing day to day operation of area; promoting cooperative team relationships, establishing and modifying priorities, gathering metrics, generating reports, overseeing work for multiple job classifications, etc. Occasionally performing various warehousing functions at a Caterpillar warehouse/distribution facility.

Additional Information:

- This role is for 1st Shift 6:30am-2:30pm Monday - Friday
- Located in Lafayette, IN (1627 Veterans Memorial Pkwy E, Lafayette, IN 47905)
- Potential monthly attendance bonus of $200
- Relocation assistance is not offered for this position
- Candidates must be able to read, write and conduct business in English
- Ability to work overtime when required

What You Will Do

What You Have:

- Safety: Conducts daily maintenance and keeps tracking safety logs on equipment. Inspects working environment to promote safe work area. Utilizes personal protective equipment required or recommended for task at hand. Speak up if safety concerns are encountered, appropriate escalation if needed.

- Warehouse Management: Directs, leads, and is able to perform basic warehousing activities such as receiving, putting away, picking, packing and shipping merchandise. Maintains item and inventory management records. Helps minimize bottlenecks and delays and the resulting impact on operating costs. Trains and assists with problem solving related to the use of real-time inventory software, to move materials where needed.

- Customer Service Management: Demonstrates an understanding of the underlying concepts and values of a service organization. Seeks help, as needed, in satisfying customers. Identifies key characteristics of effective customer service. Cites examples of keeping the customer as the focal point of all team activity.

- Coaching Others: Determines how coaching can be applied to a situation to help others to improve their skills. Observes skill practice; offers constructive feedback. Offers suggestions for performance or process improvement. Creates skill-practice opportunities for subject of coaching. Come to work with a positive attitude and ideas for continuous improvement.

- Effective Communications: Uses verbal and non-verbal communication to receive direction and share ideas and job-related needs. Demonstrates both empathy and assertiveness when communicating a need or defending a position. Maintains focus on the topic at hand. Leads process improvement dialogue as needed.

What You Will Get:

- Starting wage is $23.80/hour (additional night shift premium for off shifts). Overtime opportunities paid at time and a half (some may be mandatory).
- Medical, dental, vision and prescription benefits starting day 1. 6% company match for 401k.Annual increases, based on your performance evaluation. Annual bonus potential based on personal and company performance. Time Off (Vacation & PTO) and Paid Holidays.
- Employee Assistance Programs providing financial advice, personal and group therapy, etc. College tuition assistance program available after 1 year employment. A safety focused workplace. Numerous avenues for personal and professional growth through training and upward movement within Caterpillar.

All eligible candidates MUST pass the following pre-employment screenings before they can be hired to Caterpillar:

- Background Screening
- Drug Screening
- Post-Offer Medical Questionnaire - clearance from Corporate Medical

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.