Integrated Management Systems (IMS) Coordinator

Overview

Daifuku Automotive America Corporation is a leader in Design, Manufacturing, Installation and Support of automotive automation/material handling systems in North America. The company is currently seeking an experienced Integrated Management Systems (IMS) Coordinator

for the facility in Reynoldsburg, OH.

Daifuku Benefits

Medical, Dental, and Vision available day one

Optional Critical Illness and Accident Insurance

FSA/ HSA

Company provided life and disability plans

401K: Fidelity

7 Paid sick days (prorated according to start date)

13 paid vacation days (prorated according to start date)

11 paid holidays

Yearly performance bonuses

PPE Reimbursement

Responsibilities

The Integrated Management Systems (IMS) Coordinator is responsible for administering, maintaining, and continuously improving Daifuku Automotive America Corporation's Integrated Management System (IMS) in accordance with ISO 9001, ISO 14001, and ISO 45001 standards. This position serves as the primary owner of the IMS, ensuring ongoing certification readiness, leading internal audit activities, coordinating certification and surveillance audits, and driving corrective actions and continuous improvement initiatives across the organization. The IMS Coordinator partners with all departments to promote compliance, improve operational performance, and foster a culture of quality, environmental responsibility, and workplace safety.

The successful candidate will act as the central resource for the company's ISO management systems, providing leadership in audit readiness, document control, risk and opportunity management, corrective and preventive actions, and management review activities. This position is responsible for monitoring management system performance, reporting key metrics to leadership, and ensuring compliance with applicable ISO standards and regulatory requirements. The position reports directly to the Quality & EHS Manager.

Essential Duties and Responsibilities

Serve as the primary administrator and coordinator of the Integrated Management System (IMS) in accordance with ISO 9001, ISO 14001, and ISO 45001 requirements.

Maintain certification readiness throughout the year and ensure ongoing compliance with all applicable ISO standards.

Own the internal audit program, including development of annual audit schedules, auditor assignments, audit execution, reporting, and follow-up activities.

Lead preparation for certification, surveillance, customer, and recertification audits.

Track audit findings, nonconformances, corrective actions, and improvement opportunities to ensure timely closure and effectiveness.

Facilitate the Corrective and Preventive Action (CAPA) process, including root cause analysis using 5 Why, fishbone, PDCA and 8D methodologies, implementation of corrective actions, and effectiveness verification.

Coordinate the Management Review process, including agenda preparation, KPI reporting, action item tracking, meeting records, and follow-up activities.

Develop, maintain, and improve documented procedures, policies, work instructions, forms, and records associated with the Integrated Management System.

Administer the company's document control process and ensure current versions of controlled documents are properly maintained and available.

Monitor quality, environmental, and occupational health and safety objectives and report management system performance directly to leadership.

Facilitate risk and opportunity assessments required by ISO standards and support departments in developing mitigation plans.

Coordinate employee training and awareness programs related to ISO requirements and management system expectations.

Monitor regulatory and compliance requirements that may impact ISO 9001, ISO 14001, and ISO 45001 management systems.

Participate in facility inspections, assessments, and compliance reviews to identify risks and continuous improvement opportunities.

Develop reports, presentations, and performance metrics for leadership review.

Promote a culture of continuous improvement, quality excellence, environmental stewardship, and workplace safety.

Collaborate with cross-functional teams to improve processes, reduce risk, and enhance overall management system effectiveness.

Qualifications

Working knowledge of ISO 9001, ISO 14001, and ISO 45001 standards.

Experience coordinating and supporting internal and external ISO audits, including certification and surveillance audits.

Strong organizational and project management skills with the ability to manage multiple priorities, projects, and deadlines.

Ability to communicate effectively with employees at all levels of the organization.

Strong written communication skills, including the development of procedures, work instructions, policies, reports, and management system documentation.

Experience administering document control systems and managing controlled records.

Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.

Proficiency with Microsoft SharePoint for document control, record management, workflow administration, and management system communications.

Experience facilitating Corrective and Preventive Action (CAPA) processes.

Knowledge of root cause analysis methodologies, including 5 Why, Fishbone Diagram, or similar problem-solving tools.

Knowledge of corrective action systems, nonconformance management, and continuous improvement methodologies.

Strong analytical, problem-solving, and decision-making skills.

Experience conducting employee training, awareness programs, and presentations.

Ability to work independently while collaborating effectively with cross-functional teams.

Strong attention to detail and commitment to maintaining accurate records and documentation.

Experience monitoring and reporting key performance indicators (KPIs) and management system metrics.

Knowledge of OSHA requirements, environmental regulations, and regulatory compliance requirements preferred.

Internal Auditor certification for ISO 9001, ISO 14001, and/or ISO 45001 preferred.

Lead Auditor certification is preferred.

Six Sigma certification is a plus.

Manufacturing industry experience preferred.

Fluent in English.

Education and Experience

Bachelor's degree in Engineering, Manufacturing, Quality, EHS, or related field, or equivalent relevant experience.

Minimum of 3+ years of experience supporting ISO management systems, compliance programs, quality systems, safety programs, or related functions.

Experience with Integrated Management Systems (IMS) preferred.

Manufacturing industry experience preferred.\

Experience leading or coordinating certification, surveillance, customer, and internal audits preferred.

Experience using SharePoint or similar electronic document management systems required.

Daifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, 401K, Flexible Spending Programs, and more.