AI & Automation Product Engineer

Who we are:

Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive.

We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment.

Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.

About the team:

Formic's Business Systems team builds and manages the software, data infrastructure, and integrations that power our operations.

Our work touches nearly every part of the company. We build internal applications that help teams manage robot deployments and field service, connect operational data across platforms, and develop AI-powered tools that make information more accessible and work more efficient. We also help shape the systems behind our sales, marketing, finance, and other business processes.

Some solutions are custom-built applications. Others involve integrating existing platforms, automating workflows, or rethinking how information moves through the business. We work directly with the people using these systems and own what we deliver, including adoption, reliability, and ongoing improvement.

We're a small team with significant autonomy, tackling technical challenges across a robotics company where the software we build has a direct impact on real-world operations.

About the role:

We're looking for a technically strong, AI-forward builder who can turn complex business problems into working software.

You'll work directly with teams across Formic to identify opportunities and build solutions, whether that's developing an internal application, connecting systems that don't communicate, automating an operational process, or applying AI to make existing tools more useful.

You'll have the autonomy to determine what to build and how to build it, along with responsibility for getting it into production and making sure it works. We want someone who moves quickly, makes sound technical decisions, and cares as much about adoption and reliability as development.

This isn't a traditional product management role or one focused exclusively on AI. It's a hands-on opportunity for someone who loves building software and wants to see the impact of their work.

We care more about what you've built than your job title or career path. You might come from software engineering, applied AI, technical product development, business systems engineering, or a startup where you've worn several hats. What matters is that you know how to turn ideas into working software and can show us what you've shipped.

In this role you will:

• Build and maintain internal applications, AI-powered tools, automations, and integrations that solve problems across Formic
• Work directly with employees and business leaders to understand existing processes, uncover inefficiencies, and determine what should be built
• Design technical solutions, including application architecture, APIs, databases, data pipelines, and integrations with existing platforms
• Experiment with LLMs, AI agents, and emerging development tools, applying them where they offer a meaningful advantage
• Connect information across business systems to improve data quality, visibility, and decision-making
• Take projects from initial discovery through prototyping, development, deployment, and ongoing support
• Build with security, reliability, maintainability, and scalability in mind, including appropriate testing and monitoring
• Gather feedback, measure adoption and results, and continuously improve the products you deliver
• Collaborate with engineering and other technical teams when projects require shared infrastructure or specialized expertise
• Help determine the priorities, architecture, and technical direction of our Business Systems function

What makes you a great fit:

• A strong track record of personally building and shipping software, internal products, automations, or other technical solutions that people rely on
• Solid software development skills, including experience working with APIs, databases, and modern application development tools
• Proficiency in at least one modern programming language, such as Python or TypeScript, and experience working with APIs, databases, and SQL
• Hands-on experience integrating systems and working with data across multiple platforms
• Practical experience using AI in software development or building AI-powered applications, with genuine curiosity about emerging capabilities
• The ability to make thoughtful technical decisions without overengineering solutions
• Strong product instincts. You can understand what users need, distinguish symptoms from underlying problems, and prioritize work based on impact
• Comfort working independently, navigating ambiguity, and owning projects from beginning to end
• An appreciation for what happens after launch, including testing, documentation, monitoring, maintenance, and user adoption
• The ability to communicate clearly with technical and nontechnical colleagues
• A bias toward action, intellectual curiosity, and genuine interest in how businesses operate

Bonus points if you have:

• Experience building with LLM APIs, AI agents, retrieval-augmented generation, or agentic workflows
• Experience building and deploying cloud-based applications
• Familiarity with CRM, ERP, finance, or operational systems and the data that connects them
• Experience with workflow orchestration, event-driven integrations, or data engineering
• Experience building applications that handle sensitive business information
• A background in robotics, manufacturing, industrial automation, logistics, or field service operations.
• Experience working in a startup or small technical team where you've had substantial ownership.

Our Total Rewards:

At Formic, we believe people do their best work when they feel supported both professionally and personally. That’s why we offer a comprehensive benefits and perks package for full-time, U.S.-based team members, including:

• Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors
• Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles
• Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available
• Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
• Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most
• Paid Parental Leave Program: Up to 12 weeks of paid parental leave