Technical Support Analyst Methods

Overview

The Technical Support Analyst position is responsible for supporting the machine shop and detail planning. Methods is also responsible for creating machine shop routings and work methods within Teamcenter and EWP/ME. This individual must ensure the accuracy of all machine shop paperwork. This role will also support and assist in the Delivery Request process and manage emergent work for the Machine Shop and in conjunction with production planning.

Job Duties & Responsibilities:

Create and maintain all machine shop routings for Rev Control and current statuses

Coordinate with production planning in managing machine capacity

Coordinate with programming to make sure all the manufacturing methods are done efficiently

Ability to support varying tasks and projects based on supervisory direction

Be able to read, interpret and understand technical drawings and geometric dimensions and tolerance callouts

Be able to research Mil-Spec standards, SP and SSP for the shop

Be able to work in a fast-paced production environment

Qualifications

Required:

High School / Technical School Graduate

Machine Shop Experience

Ability to read blueprints and drawings

Strong computer skills; Excel

Must be able to lift 50 lbs and climb in enclosed machines

Preferred:

Comprehensive understanding of GD&T

Understand LEAN manufacturing

Competency in EWP and Applecore

CAD Experience

Skills

Skills:

Strong math skills

Self-Directed, ability to work with limited supervision

Strong communication skills and must be able to work in both a Team and individual environment

Able to learn and adapt quickly to a demanding environment

Excellent organizational and facilitation skills

Possess excellent time management skills

Strong interpersonal, teamwork, and collaboration skills

Strong problem solving and investigative skills

Strong verbal and written communication skills

Self-starter with aptitude and willingness to learn about our business systems

Physical Qualifications
Climbing, Color Vision, Crawling, Heavy Lifting, Kneeling, Light Lifting, Medium Lifting, Pulling, Pushing, Reaching, Stooping, Twisting

Environmental Attributes
Acids or Alkalis, Cold, Dry, Dusty, Fumes, Hot, Inside, Noise, Oily, Outside, Wet