Quality Coordinator

At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services.

Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.

Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day.

Summary

The Quality Assurance Coordinator provides functional leadership and coordination for assigned site(s) quality processes. The position works within established quality programs, standards, and procedures and does not have formal people-management training/oversight. The Quality Assurance Coordinator ensures that GBX facility products and workmanship meet Greenbrier, customer, and applicable regulatory requirements. The role leads quality initiatives such as training, technical inspections, equipment and product validation, audit support, process standardization across functions, and corrective action development, tracking, and implementation.

Duties and Responsibilities

To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.

Leads product and process validations

Assists with improvement initiatives and Quality Team Communications.

Assists with the implementation, oversight, and management of the Quality Assurance Program on a site level basis

Leads customer visits & audits

Manages internal/external AAR audits

Assesses quality workload needs and makes recommendations to the plant manager for resources to support facility Quality Assurance.

Ensures process nonconformance’s are reported and entered into the nonconformance application, and handled to final disposition

Participates in continuous improvement opportunities resulting from RCA data analysis

Supervises and coordinates activities for quality and technical Inspections

Ensures adherence to Greenbrier safety policies and procedures

Contributes to the overall performance from the standpoints of safety, quality, profitability

Manages in process inspection and final inspection audits to ensure compliance with quality program

Facilitates root cause and corrective action processes with cross-functional operations team

Ensure all required customer, AAR regulatory and Greenbrier standards, specifications and instruction are maintained

Evaluates and coordinates with the Plant Manager and Functional Leaders the operational and quality training needs

Qualifications

The following generally describes requirements to successfully perform the assigned duties.

Minimum Qualifications

Ability to help others learn and develop

Ability to maintain appropriate levels of confidentiality and sensitive information

Ability to organize and prioritize projects and information with accuracy, under tight timeframes, to meet organizational needs

Basic knowledge of quality assurance principles, quality control processes, and documentation requirements

Ability to communicate and collaborate professionally, both verbally and in writing, at all levels

Successful completion of a technical proficiency evaluation within 90 days of assignment to the Quality Coordinator position.

Preferred Qualifications

College level course work or equivalent and two or more years of experience in quality assurance, manufacturing, inspection, production, administrative coordination, or a related field

Experience using SmartSheet, Intelex, or similar quality, compliance, or tracking systems

Proficiency in MS Word, Excel, PowerPoint, Outlook, SmartSheet

Working knowledge of Federal Railroad Administration (FRA) and The Association of American Railroads (AAR) regulations

Work Environment and Physical Requirements

Work Environment

With the exception of clerical, administrative, and some management positions, the physical environment requires the employee to work in hot and cold environments, in and out of the weather, work safely around heavy equipment, as well as around railroad tracks.

Employees are required to use personal protective equipment such as steel toe boots, hard hat, hearing protection, safety glasses, welding and grinding shields, etc. or as environmental conditions dictate.

Physical Activities and Requirements

Frequency Key

Not Applicable: Activity is not applicable to this occupation

Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)

Frequently: Occupation requires this activity from 33% - 66% of the time (2.5- 5.5+ hours/day)

Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)

Working Postures

Sit: Frequently

Stand: Frequently

Walk: Frequently

Bend: Occasionally

Kneel/Squat: Occasionally

Crawl: Occasionally

Climb: Occasionally

Reach Forward: Occasionally

Reach Upward: Occasionally

Handling/Fingering: Occasionally

Lift / Carry Requirements

5-10 lbs: Occasionally

10-25 lbs: Occasionally

25-50 lbs: Occasionally

50-75 lbs: Not Applicable

75+ lbs: Not Applicable

Push / Pull Requirements

Up to 10 lbs: Occasionally

10-25 lbs: Occasionally

25-50 lbs: Occasionally

50-75 lbs: Not Applicable

75+ lbs: Not Applicable

EOE including Vet/Disability

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