Internal Communications Client Coordinator

Overview

Ranked as one of Fortune Magazine’s “100 Best Companies to Work For” for 19 years, Kimley-Horn is a premiere planning and design consultancy with 11,000+ employees in more than 160 offices across North America.

We seek a dynamic Internal Communications Client Coordinator to join our Firmwide Communications team. The ideal candidate will be responsible for serving internal clients and maintaining internal communication initiatives that engage and inform our employees. In addition, the ideal candidate will be a champion of Kimley-Horn’s culture and be able to communicate it clearly and effectively across the firm. This is not a remote position.

This role will be in our Charlotte, North Carolina (NC) office! This is not a remote position.

Responsibilities

Partner with internal clients to understand their goals to translate and deliver clear, actionable information on tools and resources.

Serve as a trusted advisor on employee engagement, recommending appropriate internal messaging and cultural campaigns that align with their goals.

This may include developing messaging to different audiences, preparing companion materials, and keeping projects moving.

Build lasting relationships with teammates, clients, and partners by being responsive and dependable.

Own multiple client projects at once, setting expectations early and delivering on every deadline.

Ensure message consistency and tone across all channels and for all clients, providing guidance on messaging, audience, and timing.

Champion the Kimley-Horn culture and brand in every client interaction and deliverable.

Qualifications

Bachelor's degree in Communications, Journalism, Marketing, or a related field

Minimum of one year of experience in internal communications or a related field

Excellent written and verbal communication skills

Outstanding collaboration skills

Strong time management skills, including the ability to manage multiple projects simultaneously and work under tight deadlines

Familiarity with content management systems – i.e., SharePoint, Sociabble, etc.

Ability to work independently and as part of a team

Strong interpersonal skills and the ability to build and maintain effective working relationships with partners at all levels of the firm

Why Kimley-Horn?

At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 19 years!

Key Benefits at Kimley-Horn

Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.

Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.

Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.

Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.

Professional Development: Tuition reimbursement and extensive internal training programs.

Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.