Fulfillment Systems & Solutions Program Manager

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Rockwell Automation is seeking a Fulfillment Systems & Solutions Program Manager to lead the evolution of fulfillment systems, processes, and technology across our distribution network. This role is responsible for identifying operational and system gaps, bringing together the right stakeholders, and driving solutions that improve efficiency, scalability, and customer outcomes. Working at the intersection of operations, IT, SAP, warehouse management systems, automation, and AI-enabled technologies, you'll help shape the future of fulfillment by transforming ideas into practical, sustainable solutions.

You will report to the Fulfillment Manager and work onsite in Whitestown, IN.

Your Responsibilities:

- Serve as the primary liaison between fulfillment operations, IT, automation teams, 3PL partners, and business stakeholders.
- Translate operational challenges into business requirements, system enhancements, process improvements, and technology solutions.
- Lead cross-functional initiatives involving SAP, WMS, WCS/WES, automation platforms, reporting tools, and system integrations.
- Coordinate solution design, testing, user acceptance testing (UAT), implementation, cutover, and post-launch support activities.
- Drive root-cause analysis and resolution of recurring process, system, data, and integration issues.
- Establish and maintain fulfillment data quality, governance standards, and operational controls.
- Identify opportunities to eliminate manual work through process improvements, automation, and digital solutions.
- Evaluate and advance AI-enabled solutions that improve fulfillment performance, visibility, and decision-making.
- Support multi-site process standardization, technology governance, and deployment of scalable best practices.
- Manage a portfolio of fulfillment systems and technology initiatives, including prioritization, stakeholder alignment, risk management, and status reporting.

The Essentials - You Will Have:

- Bachelor's Degree in Relevant Field.
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

- Typically requires a minimum of 5 years of related experience.
- Bachelor's degree in Supply Chain, Engineering, Information Systems, Business, or a related field.
- Experience leading cross-functional projects or programs within warehousing, distribution, logistics, or fulfillment environments.
- Strong knowledge of warehouse operations and fulfillment processes.
- Experience supporting or implementing SAP, Warehouse Management Systems (WMS), and warehouse automation technologies.
- Experience gathering business requirements, developing solutions, and driving initiatives from concept through implementation.
- Experience working across operations, IT, vendors, and business stakeholders to achieve shared objectives.
- Experience with process improvement, systems integration, automation, data governance, or digital transformation initiatives.
- Familiarity with AI-enabled business solutions, reporting platforms, or advanced fulfillment technologies is preferred.
- Background in evaluating complex issues, influencing stakeholders without direct authority, and leading cross-functional initiatives in an evolving environment.

What We Offer:

- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
- To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

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