Senior Manager, Vehicle Transaction Platform

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Overview

As Senior Manager, Technical Product Management, Vehicle Transaction Platform, you will lead the product team responsible for the systems that enable customers to successfully purchase a Scout vehicle.

You will own the strategy, roadmap, and performance of the platform powering registration and titling, taxes and fees, financing, identity verification, fraud prevention, insurance verification, trade-ins, document generation, and secure document storage. You will lead and develop product managers responsible for these capabilities while ensuring they operate as a cohesive, scalable transaction platform.

Working closely with consumer product, engineering, operations, finance, legal, compliance, and customer experience teams, you will establish priorities, resolve complex cross-functional challenges, and deliver the technology and operational capabilities behind Scout’s direct-to-consumer transaction experience.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Lead the Vehicle Transaction Product Team

• Lead, coach, and develop a team of specialized technical product managers.
• Establish clear ownership, priorities, objectives, and measurable outcomes across the team.
• Empower product managers to lead their domains while holding the team accountable for end-to-end customer and business outcomes.
• Establish effective planning, prioritization, and decision-making practices.
• Assess organizational capacity and build the product capabilities needed as Scout grows.

Define Vehicle Transaction Strategy

• Own the vision, strategy, operating model, and roadmap for Scout’s Vehicle Transaction Platform.
• Translate business objectives into measurable customer, operational, and platform outcomes.
• Prioritize investments across transaction domains, balancing near-term business needs with long-term scalability.
• Guide the platform’s evolution as Scout expands its products, markets, and transaction capabilities.
• Communicate strategy, priorities, trade-offs, risks, and investment needs to senior leadership.

Own the End-to-End Transaction Platform

• Oversee product capabilities spanning registration and titling, taxes and fees, financing and credit, identity verification, fraud prevention, insurance verification, trade-ins, document management.
• Ensure these capabilities operate as a cohesive customer and operational journey.
• Partner with engineering leadership on platform architecture, system boundaries, integrations, data flows, and technical investments.
• Lead product strategy for third-party transaction partners and integrations, including APIs, data contracts, service expectations, and exception handling.
• Evaluate build, buy, and partner decisions based on customer value, operational impact, cost, risk, and scalability.
• Ensure the platform is scalable, secure, compliant, resilient, observable, and auditable.

Drive Execution and Business Outcomes

• Partner across consumer product, engineering, operations, finance, legal, compliance, customer support, vehicle delivery, and customer experience.
• Align stakeholders on priorities, ownership, dependencies, and execution plans.
• Navigate complex cross-functional decisions and resolve competing business and technical priorities.
• Establish and monitor KPIs such as transaction completion, checkout conversion, financing approvals, registration completion, fraud detection effectiveness, operational efficiency, and exception resolution.
• Use customer insights, operational feedback, and platform data to continuously improve outcomes.
• Provide leadership with clear visibility into product performance, delivery progress, dependencies, capacity, and material risks.

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC, or San Ramon, California.
• This role requires 3 days per week in the office, with regular in-person meetings and events. Subject to change.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

Product and People Leadership

• 10+ years of relevant experience, including demonstrated experience leading and developing product managers responsible for complex technical products or platforms.
• Experience setting team objectives, delegating ownership, managing performance, and developing product talent.
• Proven ability to establish direction and operating structure when problems or requirements are not clearly defined.
• Ability to balance people leadership, product strategy, portfolio management, and execution accountability.

Domain and Platform Experience

• Experience leading products across multiple transaction, commerce, or regulated domains, such as financing, identity and fraud, taxes and fees, registration and titling, trade-ins, or document management.
• Experience managing dependencies across customer experiences, enterprise systems, operational workflows, and external partners.
• Strong technical fluency across APIs, system architecture, workflow orchestration, event-driven systems, data models, and enterprise integrations.
• Ability to partner effectively with engineering leaders on technical trade-offs, architecture, sequencing, and platform investments.