IT Windows Systems Administrator

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

IT WINDOWS SYSTEMS ADMINISTRATOR

SpaceX is looking for a Systems Administrator with knowledge and broad experience across Microsoft-based technologies. This employee will be a member of the Information Technology Windows Infrastructure team and will support all SpaceX personnel. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment. They should be a self-starter, self-motivator, and possess ingenuity to excel at this position.

RESPONSIBILITIES:

• Support users and maintain critical resources in a broad range of use cases and environments.
• Troubleshoot and recover failed Windows systems or resources.
• Implement policies based on guidance from security and engineering teams.
• Define, document, and implement best practice standards.
• Support user productivity applications such as O365, Outlook, Teams.
• Monitor for and remediate critical issues in production environments.
• Contribute to Internal Documentation and Runbooks.
• Partner with Internal Service Desk Teams for ticketing escalations and triage.

BASIC QUALIFICATIONS:

• Bachelor’s degree in a STEM discipline and 1+ years of experience in IT systems administration OR 3+ years of experience in IT systems administration without a degree.
• 3+ years of experience maintaining a Windows-based infrastructure, including Active Directory, DNS, DHCP, IIS, etc.

PREFERRED SKILLS AND EXPERIENCE:

• Experience with Authentication and SSO solutions (SAML, OIDC/OAUTH, Flask, Mellon, ADFS, NPS/Radius/Tacacs).
• 5+ years implementing and troubleshooting Windows systems (Windows 10/11, Windows Server 2016+).
• Analysis of memory dump and logs for advanced troubleshooting of systems.
• Recovery of failed Windows systems (unable to boot).
• Imaging of Windows systems (WDS, sysprep).
• Operating system patch management at scale.
• Experience in leveraging code repositories and revisioning tools.
• Understanding of EntraID as an authentication platform and Identity Provider with security features.
• Experience with scripting languages, such as PowerShell, Python, Bash.
• Experience in user administration in Active Directory and EntraID.
• Experience in supporting the Microsoft Office 365 suite on workstations and mobile devices, such as Microsoft Outlook, OneDrive, Teams, and SharePoint.

ADDITIONAL REQUIREMENTS:

• Willing to work extended hours and weekends as needed.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .